News + Articles

Within the telecommunications industry, telcos face a constant battle against churn. It can be difficult to do this, as the industry is heavily saturated and competitive, with new entrants emerging regularly offering their unique products, plans and packaging.The nature of the telco industry has evolved as well. Offering extensive mobile and broadband services is no longer enough to remain competitive. International fintech giants are drawing customers in the telco industry to their services like moths to a lamp. With ARPU and churn becoming increasing concerns for Mobile Network Operators (MNOs), the two key questions on all telcos’ minds are: How can they increase their ARPU while reducing churn? In other words, how can they win - and keep - customers for the long term?

It can be difficult to keep track of the rapid pace of change happening in tech and services across the African continent. The widespread adoption of feature smartphones coupled with the rising demand for access to mobile banking, mobile money lending and spending have turned Africa into a global mobile money wallet hub.A report from GSMA states that out of the 1.2 billion registered mobile money accounts around the world, 560 million are registered in Africa alone.

Mobile connectivity is driving change and digital transformation across all industries. On top of powering now indispensable digital services like mobile banking, shopping, online transactions and travel services, mobile connectivity also has the ability to extend financial services to unbanked individuals in developing or more rural communities. However, the challenge doesn’t simply end with access to a smartphone. Being able to perform these tasks remotely from a mobile device necessitates the need for a means of swiftly and simply verifying people’s identity to prevent fraud from happening.

Handset financing is a contentious issue within the mobile network operating industry. Everyone is talking about it and everyone wants it, whether they’re an MNO or a customer. It’s not hard to understand why. From an MNO’s perspective, handset financing is a lucrative, low-risk means of onboarding new mobile customers or upgrading existing customers. Customers also love the idea of receiving a mobile device without the hefty up-front price. Despite its obvious benefits, handset financing is not as easy to procure from airtime and data suppliers, or financiers, as one might think. Often, MNOs assume it’s a simple turnabout solution to implement, but the reality is far from that. So should MNOs give up on handset financing as a means of revenue generation? Definitely not. Handset financing is a viable means for MNOs to increase their revenue, but the “how” is a little more complicated than the “why”. Let’s take a closer look at why this, and how MNOs can use handset financing to their advantage.

The rapid pace of change in the world can be difficult to keep up with. Services evolve and the demand for them grows and ebbs, particularly in today’s tech-driven culture. The advancement of A.I, the internet of things (IoT) and wireless connectivity has greatly reduced customer demand for traditional voice call services from Mobile Network Operators.

In today's digital world connectivity is more important than ever. Of course, this connectivity is a telco’s bread and butter, but what happens when it simply isn’t enough? Emerging markets currently depend on airtime and data, but the fact is that airtime is eventually going to be phased out, especially among the younger generation. We only have to look at the ability to make calls using apps such as WhatsApp to determine that regular, non-cost-effective airtime will soon become a thing of the past.

Airvantage is proud to announce the latest deployment of their proprietary prepaid advance system to MTC Namibia customers called Taamba Advance. The service was launched on in March 2020 and has seen an amazing uptake since launch.

Subscribers can now use emergency airtime advance services when they need it the most.

Airvantage is a leading innovator of value-added services across numerous emerging markets and across multiple continents.

In today's digital age, connectivity is not just a luxury—it's a necessity. Mobile devices, now an indispensable part of our daily lives, serve as pivotal communication tools, productivity boosters, and information reservoirs. Yet, there are times when the need for airtime or data surpasses our immediate financial capability. This is where the ingenious solution of Airtime and Data Advance services come into play.

In a competitive digital landscape, the need for 'churn reduction' strategies is critical among Mobile Network Operators (MNOs). It highlights mobile money solutions, like 'airtime advance Vodacom', as key to retaining customers, urging MNOs to act swiftly with Airvantage as a strategic partner in this vital endeavor.